IT Wiki - IT Support Group

How does the cost of a service agreement change when computers, servers and other equipment are added or removed?

We are very flexible and loyal to our customers, and in answer to this question we will give 2 examples of our experience.

1. The customer has 5 PCs and a fixed amount of 40,000 KZT During the year, the PC fleet increased by another 5 PCs, while the total number of applications did not increase significantly. In this case, the amount of the subscription fee has not changed.

2. The same case: 5 PCs, the amount is 40,000 KZ 5 more have been PCs during the year, the number of applications increased by 3 times. The load on the IT department has increased accordingly. In this case, the value of the contract will be revised.

Everything is individual, many things depend on the specificities of the customer's company. Our approach is always transparent and justified, all issues are resolved together with the customer.

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